Account Holder Registration Process

The following information will guide you through the steps necessary to create a North Carolina Renewable Energy Tracking System Account. The NC-RETS Administrator is available to assist you throughout the registration process. Please call (888-378-4461) or email NCRETS@apx.com.

STEP 1 – REVIEW NC-RETS OPERATING DOCUMENTS

You should first review the NC-RETS Operating Documents including the Terms of UseFee Scheduleand Operating Procedures. The documents are on the Documents page on the NC-RETS website (www.NCRETS.org).

STEP 2 – ONLINE REGISTRATION

Go to www.NC-RETS.org and select the Register for an Account link. A pop-up window will appear with a checklist describing the steps required to register for an account. Select the appropriate Account Type and click the “Continue Registration” button.

The available Account Types are:

  • North Carolina Electric Power Supplier
  • General Account
  • Qualified Reporting Entity
  • Program Auditor

 

STEP 3 – ACCEPT THE TERMS OF USE

Read and agree to the NC-RETS Terms of Use (this is your next step after clicking “Continue Registration”). Acceptance of the Terms of Use must be indicated by reviewing all terms; checking each section; and lastly, agreeing to the Terms of Use by pressing the “I Agree” button.

STEP 4 – COMPLETE ACCOUNT APPLICATION

Upon accepting the Terms of Use, the next screen shows the online New Account Application Form. You will need to complete all required fields that are noted by an asterisk (*). You must designate at least one person, but may designate two, who would receive e-mails regarding the status of NC-RETS invoices and payments. Note: It will be possible for the public to view the Organization Contact information you provide when your Account is approved by the NC-RETS Administrator.

Upon completing the New Account Application form and clicking Submit, you will receive an Email notification to validate/activate your registration. This activation must occur before the NC-RETS Administrator is notified of your pending Account.

STEP 5 – ACCOUNT REVIEW

The NC-RETS Administrator will review the Account application. If the Account application is complete and approved, an email notification of Account approval will be sent to the designated Account Manager Email address provided in the New Account Application form. If materials are incomplete or additional information is required, the NC-RETS Administrator will notify the Account Manager. Approved Account Holders may begin using all functions of the system available to their type of Account.

STEP 6 – CREATE SUB-ACCOUNT(S) & ADDITIONAL LOGINS

Upon Account approval, default Sub-accounts are automatically created based on the privileges of your Account type. All NC Electric Service Provider Accounts, and General Accounts will receive one Active, Export and Retirement Sub-account. Additional Sub-accounts can be created and Logins added to an Account.